The new version of MAC OS X, 10.10 (Yosemite) is expected to be released today, Thursday October 16th, and is currently incompatible with the ClearPass registration system and potentially other services at Rowan.

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Hi Team -

Our primary mission in Information Resources & Technology is delivering timely, consistent and effective services to the students, faculty and staff of Rowan University every day, and we all play a critical role in meeting that objective.

This week marks the beginning of a new chapter in this shared mission. With the go-live of our first ServiceNow module this week, we are taking a major step forward in our goal of providing better, more consistent and more measurable customer service across all of our diverse offerings.

I am excited about our upcoming go-live for Incident within ServiceNow, and I would like to extend my personal thanks to everyone who is participating in this effort.

Thank you, 

Mira Lalovic-Hand, Ph.D. | Senior Vice President and CIO
Division of Information Resources and Technology