The new version of MAC OS X, 10.10 (Yosemite) is expected to be released today, Thursday October 16th, and is currently incompatible with the ClearPass registration system and potentially other services at Rowan.

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Summary

Need to update the wireless password on your mobile device? Find step-by-step directions below. 

Every time you change your Rowan network password, please update that password (for email and wireless) on all of your mobile devices as soon as possible.

If you change your Rowan network password but do not update that password on your phone or tablet, it may cause your account to lock. The phone/tablet will continue trying to connect using the old password, cause too many bad connection attempts and force your account to lock for security purposes.

Step-by-step guide

 


iPhone/iPad 

  1. From the Home screen, tap the Settings icon

    iPhone Settings icon

  2. Tap the Wi-Fi button at the top of the screen.

     
     
  3. Tap the blue arrow (or    if you are running ios 7) next to "RowanWPA" or "RowanSecure" depending on what network you are connected to.

  4. Tap the  Forget this Network  button at the top of the screen. 

  5. Touch the red  Forget  button at the bottom of the screen.

     

  6. Tap the  Wi-Fi  button at the top of the screen.

     
     
  7. Select RowanSecure
     
  8. Type your new Rowan network password, then tap the  Join  button

     


    When you are once again connected to the network, there will be a check mark to the left of the network name.


Android

  1. Press the Menu button (or tap the Menu icon) 

  2. Tap Settings

  3. Depending on your version of Android, you must either tap Wireless & networks and then Wi-Fi Settings or tap Wi-Fi, which you'll find below WIRELESS & NETWORKS.

     
     

  4. Tap RowanWPA or RowanSecure (depending on what network you are connected to) and then tap Forget.

  5. Back on the Wi-Fi settings page, tap RowanSecure. You'll be asked to enter your Rowan network password.



Windows

  1. Click the Wi-Fi icon in the notification area (located in the lower-right corner of your screen) 
  2. Right-click your network and select Properties.
  3. In the resulting dialog box, click the Security tab and enter the new password into the "Network security key" field.


Please Note:

After changing your Rowan network password, please remember to update it on all mobile devices that were previously connected to your Rowan email or wireless network.

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