The new version of MAC OS X, 10.10 (Yosemite) is expected to be released today, Thursday October 16th, and is currently incompatible with the ClearPass registration system and potentially other services at Rowan.

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Summary

Microsoft no longer supports the Windows XP operating system, so security fixes, software updates and technical support are no longer available. Your computer will continue to work but it may become more vulnerable to security threats as security patches are no longer available.

Internet Explorer 8 is also no longer being supported or updated. If you continue to browse the web using Internet Explorer 8, you may be exposing your computer to security threats.

Please read the following information to determine if you are running Windows XP and what to do next.

How to check if you are using Windows XP

  • Click Start
  • Click Run
  • Type winver and press Enter

    OR
     
  • Click Start
  • Right-Click My Computer
  • Click Properties
  • If you are running Windows XP, it will be displayed under System near the top of the window.
  • If you are running Windows 7 or another operating system, it will be listed under "Windows Edition" near the top of the window.

University-Owned Machine (Faculty/Staff)

If your Windows XP computer is a...

Faculty/Staff Machine:

If you have a University-owned machine that is currently running Windows XP, a member of the University Support Staff will contact you to upgrade your computer as part of the Windows XP conversion project. You may also email support@rowan.edu to confirm that you are currently using a Windows XP Machine.


Student Worker Machine:

If you have a machine currently being used by a student worker that is running Windows XP, it will not be upgraded as part of the conversion project. You may contact the Technology Assistance Center at 856.256.4455 to schedule an appointment and have the machine upgraded, if it is capable of running Windows 7.

The Technology Assistance Center will determine if the computer can be upgraded or what is needed to upgrade the machine. The Technology Assistance Center will not back up any data on the machine. Back up any data you want to save before bringing the machine to the Technology Assistance Center.

If the Technology Assistance Center can not upgrade the machine, we will recommend your department purchase a replacement.


Personally-Owned Machine

If you are using Windows XP on your personal computer and it meets the minimum requirements for an upgrade, it is recommended that it be upgraded to Windows 7 or 8.1. You should begin by backing up all of your files to an external device such as a hard drive, USB flash drive or CD/DVD. A clean installation of these newer operating systems does not preserve your data, installed programs or custom settings so it is important that you back up your data.

Older programs may not work with the newer operating system. To check if a program you are running is compatible with the new operating system, visit the website of the software's manufacturer.

To upgrade to Windows 7, please visit the following links:

To upgrade to Windows 8.1, please visit the following links:

If your computer hardware does not meet the minimum requirements listed at the above links, you should consider purchasing a new computer that will come pre-installed with a new operating system.

For more information on Microsoft's operating system lifecycle, please visit http://windows.microsoft.com/en0us/windows/end-support-help.

If you have any questions, please contact the Support Center at 856.256.4400 or support@rowan.edu

Please Note

Accessing the web on an computer that has not been updates exposes you to malware attacks. Also, any devices that are not up to date with current security patches will not be able to register to use the University network.