The new version of MAC OS X, 10.10 (Yosemite) is expected to be released today, Thursday October 16th, and is currently incompatible with the ClearPass registration system and potentially other services at Rowan.

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Summary

Below you will find some of the most commonly-used technology resources that are available to Rowan University students, including information about connecting to the Rowan network, email accounts, online services and computer repairs. 

If you need technology help, log into the IRT support portal or contact the Technology Support Center at 856.256.4400 or support@rowan.edu.


Preparing to start a new semester at Rowan? Follow our step-by-step technology guide to digitally prepare yourself.

Having trouble connecting to the Rowan network?
Review our FAQ page to resolve common problems.

Usernames and Passwords

Your Rowan network account is used to access most
technology-related resources on campus.

You can obtain your Rowan network account information for the first time or change your password at http://id.rowan.edu.

Email

Main Campus Students:

You can access Rowan Gmail for Students at http://mail.students.rowan.edu.

See our Guide to Rowan Gmail for help, including instructions for setting up other mail programs like Outlook Express and Thunderbird to POP/IMAP your email.

RowanSOM Students:

You can access Outlook/Exchange here at https://exchange.rowan.edu.

Visit our Outlook and Exchange Email page for help.

Computer Service and Repair

If you are having a problem with your computer, IRT has technicians available to assist you. The fastest way to get your computer repaired is to bring it to the Technology Assistance Center in Memorial Hall.

The Technology Assistance Center is open Monday to Thursday from 9 a.m. to 7 p.m. and on Friday from 9 a.m. to 5 p.m. during the semester. During the summer and semester breaks, the center is open Monday to Friday from 9 a.m. to 5 p.m.

If you have a desktop computer, just bring the computer itself. The other parts, such as monitor, keyboard, mouse, etc., are not needed.

Banner Self Service

You can register for classes, access your grades and view your transcript online by visiting www.rowan.edu/selfservice and entering your Rowan ID number and PIN.

You can find your Rowan ID number and update your PIN at http://id.rowan.edu.

If you have any questions about how to use Banner Self Service after you have logged in, please contact the Registrar's Office at 856.256.4360.

Blackboard

Log into Blackboard for Glassboro

Log into Blackboard for RowanSOM

Blackboard is online management software that helps students in their classes by creating, managing, organizing and housing a web-based learning environment. 

On this site, faculty can post lecture notes and information, grades and past quizzes. Blackboard also contains a chat area and bulletin board and gives students around-the-clock access to information.

Cable TV

Television is available via coaxial cable in each residential unit as well as over IP-TV. Televisions that don't have an internal digital tuner that supports Clear QAM will need an external tuner.

Download Software

You can download licensed software on our Software page.

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