The Cisco VoIP phone transmits calls over the same data network that your computer uses. Combining voice and data over the same network means that you have more control over your phone and its features.
Calling a Rowan Phone on Any Campus
Dial the 10-digit number of the person you are trying to reach. You do not need to dial a 9 first to reach any Rowan campus or office.
For information about reaching internal-only numbers, see our section on internal-only dialing below.
For dialing shortcuts, refer to our Dialing Shortcuts section below.
Calling a Non-Rowan Phone or a Mobile Phone
Dial 9 to reach an outside line followed by the 10-digit number of the person you are trying to reach, even if the call is to a local number. You do not need to dial a 1 after dialing 9 to reach an outside line.
To reach internal-only extensions on another campus, you must dial the 10-digit extension as follows:
If you do not know the extension of the person you are trying to reach refer to the Phone Directory section below. For information about reaching these extensions from a non-Rowan phone, please see that section below.
Internal-only extensions can be reached from off campus by first dialing 856-256-4500, pressing 1, and entering the last five-digits of the person's extension followed by the # sign.
When placing a call to a phone on the same campus (or school), you can dial the last 5 digits of the person’s 10 digit number.
To determine which type of phone you have, look for a number in the upper right corner of the phone under the words "Cisco IP Phone" or look for "Model Number" on the bottom of the phone.
Please contact the Technology Support Center at firstname.lastname@example.org if you need help.
Access the faculty/staff telephone directory from your phone by dialing ext. 6-4500 from any campus. At Cooper Medical School, dial 856-361-2800 to access the faculty/staff telephone directory. The University's telephone directory is also available online at rowan.edu/ph.
How to Update Rowan Directory
Permanent and part-time employees with their own telephone numbers may add their names and extensions to the University's online directory. You must log into Banner Self Service using your Banner ID and PIN to add, review or update your information in the directory.
If you do not know your Banner ID or Self Service PIN, visit http://id.rowan.edu.
Once you have that information available, please take the following steps:
For more information, contact the Technology Support Center at 856-256-4400 and press option 6 or email email@example.com.