Cisco Voicemail Transition

  • A woman in front of a computer talks on the telephone.
    Rowan University is switching to a new voicemail system in 2020.

Cisco Voicemail Transition

Cisco Voicemail Transition

Information Resources & Technology is migrating Rowan University’s voicemail system to a new platform that fully integrates with current phone services. This new system is being rolled out in phases to Rowan University in 2020.

Set Up New Voicemail Box

Employees will need to set up a new voicemail box before moving to the new system, which will include setting a new PIN and recording a new greeting. Employees will be notified via email when they need to set up their new voicemail box. 

Print voicemail set up guide

Shortcut & Remote Access Changes

This new system will also include changes to voicemail shortcuts and the procedure for remotely accessing voicemail from off campus.

Print voicemail shortcut guide


All of these upcoming changes are outlined below. If you have any questions after reviewing this page, please contact the Technology Support Center at 856-256-4400, or log in to and click Get Help.