Your computer will get Microsoft 365 upgrade soon

Information Resources & Technology will start upgrading Rowan-managed Windows computers to Microsoft 365 Apps for Enterprise (formerly Office 365) this month. We plan to have all Rowan-managed Windows computers upgraded to Microsoft 365 by the end of February.

If you don’t want to wait, you can opt-in to Microsoft 365 now. The installation will take approximately 15 to 30 minutes to complete and can be done from on- or off-campus. 

Why are we upgrading?

With Microsoft 365, you will always have the latest version of Office applications on your computer. That means you will automatically have the newest features and security updates as they are rolled out. 

What can you expect during the upgrade?

The upgrade experience will differ slightly depending on whether your computer is primarily used on- or off-campus. For on-campus computers, the upgrade will be initially deployed overnight, without any action on your part. In order to receive the upgrade, please close all Office applications at the end of the day and leave your computer on.

If you primarily use your computer off-campus or if we are unable to reach your on-campus computer in the initial deployment, you may receive a pop-up message prompting you to upgrade to Microsoft 365.

Either way, you may be prompted to log in to Microsoft when you open an application after the upgrade is complete. If prompted, sign in with your Rowan University email address and password. 

Apple computers are not affected by this upgrade, as they already have the latest version of Office for macOS installed. 

What else do you need to know?

For more information about Microsoft 365, visit the Microsoft 365 support website

If you have any questions, please contact the Technology Support Center at 856-256-4400, or submit a ticket in the Rowan Support Portal