The new version of MAC OS X, 10.10 (Yosemite) is expected to be released today, Thursday October 16th, and is currently incompatible with the ClearPass registration system and potentially other services at Rowan.

Blog from December, 2017

The Turnitin maintenance planned for Wednesday, Dec. 27, has been completed as of 2:30 a.m. The system should now be operating as normal. 

Please contact the Technology Support Center at or 856-256-4400 if you continue to experience any issues accessing Turnitin services. 

As was previously announced in the Rowan Daily Mail, maintenance on Turnitin was scheduled for Wednesday, Dec. 27, from 11 a.m. to 8 p.m. These upgrades are being performed by Turnitin at their data centers and affect all Turnitin users in the U.S., Canada, and U.K.

According to Turnitin, their scheduled maintenance update had to be extended. They are working on resolving the issue and wrapping up maintenance. Please check their system status website for the most up-to-date information. 

You can also follow them on Twitter at @TurnitinStatus.  

We apologize for the inconvenience the upgrade has caused.

Information Resources & Technology will be installing new anti-virus and anti-malware software on all Rowan University-owned and managed computers during the spring 2018 semester.

The new software, McAfee Endpoint Security, will replace Symantec Endpoint Protection.  

This update to McAfee Endpoint Security is the first step in a larger upgrade that we expect to finish in 2019. As part of that larger upgrade, we will be rolling out more features available with McAfee Endpoint Security to enhance security in the clinical and research areas and provide employees with a more streamlined experience with encryption.

We look forward to sharing more information about those changes as we finalize our deployment timeline.

The update to McAfee Endpoint Security next semester will not affect the use of Symantec Endpoint Protection on personal computers that students or employees bring to campus. If you have Symantec Endpoint Protection installed on your personal device, you may continue to use that program.

We will also be making McAfee Endpoint Security available as a free download for personal devices.

If you have any questions, please contact the Technology Support Center at 856-256-4400 or

The latest edition of Information Resources & Technology's newsletter includes information about recently-completed network upgrades, details about new anti-virus software coming soon to University-owned computers and other technology news. 

Click on the arrows in the lower right-hand corner of the PDF viewer to view the newsletter in full-screen mode. 

Information Resources & Technology (IRT) and Contracting & Procurement want to remind employees that most hardware and software purchases and renewals must receive approval through the Information Technology Acquisition Process (ITAP).

While end-of-year deals on technology may be attractive, IRT needs to ensure that all information technology (IT) resources purchased at Rowan University are compatible with existing technology and meet security requirements and regulations. IRT is able to do that using ITAP.

ITAP approval is required for all new IT acquisitions and renewals including software, hardware, IT consulting and IT services by academic, administrative, clinical and research departments, as well equipment that comes with specialized software.

In addition to reviewing whether an IT purchase or renewal complies with certain University standards, ITAP also protects the University from incurring extra costs that may be associated with particular purchases and from exposure to clauses in contracts that may put University data or other assets at risk.

Also remember that the department or college acquiring an IT resource is responsible for paying the costs associated with purchasing, installing and maintaining that resource.

For questions regarding the process, contact For any additional assistance with obtaining quotes or questions regarding technology orders, contact

In an effort to increase performance and stability, we will be performing necessary upgrades to the Glassboro Blackboard LMS.  As a result, Blackboard LMS will be unavailable beginning Monday, December 25th.  Service will be restored at 7:00 a.m. on Tuesday, December 26th.

Information Resources & Technology recently achieved a significant milestone in our ongoing effort to provide a faster, more reliable internet connection to the students, faculty and staff of Rowan University.

In November, we finished a more than fourfold increase in the University’s internet bandwidth and added a second internet service provider. The University is now served by 13 gigabits per second of internet bandwidth, which means students, faculty and staff now have a significantly wider pipe through which they can send and receive data.

What does this mean for you?

  • Faster download speeds

  • Improved response times

  • Better performance of cloud-based applications

We also deployed new network devices in November that will help us ensure the University’s bandwidth is effectively managed to serve the needs of students, faculty and staff.

We want to thank every member of the University for their support as we implemented these improvements as part of our multi-year network redesign project, and we look forward to rolling out additional network improvements in the future.

Note: This post has been updated to reflect the University is now served by 13 gigabits per second of internet bandwidth, rather than 12. 

The latest edition of Information Resources & Technology's newsletter includes information you can use to protect yourself from phishing attacks, a warning about email scams during tax season and other cybersecurity tips.

Click on the arrows in the lower right-hand corner of the PDF viewer to view the newsletter in full-screen mode.