Purchasing Technology

Getting Started 

For: Faculty, Staff

Access: Varies depending on technology; see details below

Availability: 24/7/365

Helpful Resources:
• Review our step-by-step guide on buying technology for employees. 
• Learn how to shop for hardware and software in Rowan Support Portal. 
• Learn about the Information Technology Acquisition Process (ITAP). 

What Do I Get? 

This service provides access to an online portal for faculty and staff to purchase standard and non-standard hardware and software, as well as other IT needs. 

Why Do I Want It? 

Rowan University faculty and staff have a variety of technology needs and may need to purchase hardware and software. Requests submitted in the online portal are automatically routed through the appropriate approval processes, which ensure the equipment or service is compatible with existing technology and meets security requirements and regulations.

Who Can Get It?

This service is available to faculty and staff.

How Do I Request It?

All hardware and software orders are placed through the service catalog in the Rowan Support Portal. To order hardware, visit go.rowan.edu/GetHardware. To order software, visit go.rowan.edu/GetSoftware. 

To request services from external vendors or other IT needs, visit go.rowan.edu/GetServices. Other IT needs include:

• Display/TV requests from Solutionz
• Security camera and door control requests from Dynamic Security
• Other services provided by external vendors

For instructions on making purchases in the Rowan Support Portal, visit go.rowan.edu/GetTechnology.

You can also review our step-by-step guide for ordering technology for more information. 

How Can I Access It?  

Depending on the type of technology or software purchased, we will schedule a time for delivery once the order has been approved and cleared the University’s procurement process, or you will work directly with a vendor or contractor to arrange delivery. 

How Do I Get Help With It After I Have It?

We provide limited support for non-standard hardware and software.  

If you have any questions, please contact the Technology Support Center at 856-256-4400. You can also submit your question in the Rowan Support Portal. 

The Technology Support Center aims to address all support requests within one business day. If the Technology Support Center cannot resolve your issue, it may take up to two more business days to receive a response to your support request for this service.