The new version of MAC OS X, 10.10 (Yosemite) is expected to be released today, Thursday October 16th, and is currently incompatible with the ClearPass registration system and potentially other services at Rowan.

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Summary

Below you will find some of the most commonly-used technology resources that are available to Rowan University employees, including information about connecting to the Rowan network, email accounts, online services and computer repairs. 

If you need technology help, log into the IRT support portal or contact the Technology Support Center at 856.256.4400 or support@rowan.edu.

Usernames and Passwords

Your Rowan network account is used to access most technology-related resources on campus.

You can obtain your Rowan network account information for the first time or change your password at http://id.rowan.edu. 

Email

You can log into Outlook WebAccess by visiting http://outlook.rowan.edu.

Visit our Email and Calendar page for all Outlook-related articles.

Student Directed Mailing Lists

We provide the campus community with mailing lists that are directed to specific subsets of the student population.

Our Student and Employee Directed Mailing Lists page includes instructions that'll show you how to easily send email to all students taking a specific course or students in a certain year, major, minor or concentration.

Banner Self Service

Banner Self Service allows faculty members to easily review their schedules, class lists or wait lists and obtain contact information for students. Advisors can review students' course work and degree audit information.

Go to http://id.rowan.edu to access your Banner ID and PIN.

Training

We offer a wide variety of technology professional development opportunities for the University's faculty and staff.

For more information about the resources available to you, visit our Training Services page.

Blackboard

Log into Blackboard for Glassboro

Log into Blackboard for RowanSOM

Blackboard is a user-friendly, web-based software that allows faculty to have an interactive learning environment to complement their classroom based course.

Blackboard provides:

  • Online tools that facilitate teaching, learning, communication and collaboration
  • A centralized way to extend learning beyond the classroom
  • Flexibility so you can choose the technology that you feel comfortable with or need for your course requirements
  • Password protection to protect copyrighted course material
  • Access anytime and anywhere you have an Internet connection

Computer Service and Repair

If you are having a problem with your computer, we have technicians available to assist you. The fastest way to get your computer repaired is to bring it to the Technology Assistance Center in Memorial Hall.

The Technology Assistance Center is open Monday to Thursday from 9 a.m. to 7 p.m. and on Friday from 9 a.m. to 5 p.m. during the semester. During the summer and semester breaks, the center is open Monday to Friday from 9 a.m. to 5 p.m.

If you have a desktop computer, just bring the computer itself. The other parts, such as monitor, keyboard, mouse, etc., are not needed.

Using your Telephone

To learn more about the phones used at Rowan University, visit our Cisco IP Telephones page.

To access your voicemail, visit our CallXpress Voicemail page.

Download Software

You can download licensed software on our Software page. The University provides Office 365 to staff and faculty for free for use on their personal devices.

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