Do you need to request help with an application, device or system that isn't working properly? Or do you want to search for a solution to a common technology problem?
Information Resources & Technology has provided employees using Rowan owned and managed computers with a new desktop support icon that’ll help you get the information and resources you need in just a few clicks.
Double-click on the “Request Support” icon on your desktop and you will be automatically directed to our new, user-friendly support portal. You can also access the portal by visiting support.rowan.edu.
Log into the portal with your Rowan Network username and password, and you can contact our support team to make a request or report a problem. You can also search our knowledge base for how-to articles.
We will be adding more services to the portal and increasing the inventory of self-help knowledge articles throughout the coming year.
If you have any questions about using the portal, please contact the Technology Support Center at 856-256-4400 or support@rowan.edu.