Access to Citrix virtual applications has changed

Information Resources & Technology has changed the way employees and students access virtual applications in order to improve load times and performance. The Virtual Desktop is now the primary way to access applications in Citrix, the system that provides access to cloud-hosted software programs. 

Rather than opening individual applications in Citrix, most employees and students will now use the Virtual Desktop to access applications. The Virtual Desktop provides a full Windows 10 desktop experience from nearly any device.  

You can find the virtual desktop by searching for “Virtual Desktop” in Citrix. Once you open the desktop, you’ll find all the applications available to you listed in the Start menu. 

 Some employees who have access to restricted clinical and administrative applications will continue to individually access those applications. For more information, visit go.rowan.edu/citrix

 We also have started to roll out a new version of Citrix — called Citrix Workspace — to Rowan-owned computers. Citrix Workspace is an updated version of Citrix Receiver. You’ll notice a new icon and color scheme when Citrix Workspace has been pushed to your computer. 

To install Citrix on a personal computer, visit go.rowan.edu/workspace. When prompted for an email address, enter your Rowan University email address and follow the steps to complete installation. Note: If you already have the existing version of Citrix, called Citrix Receiver, installed on your computer, it will continue to work, so you do not need to immediately upgrade.

 If you have any additional questions, please contact the Technology Support Center at 856-256-4400, or log in to support.rowan.edu and click Get Help.