IRT COVID-19 Updates: Virtual desktops, Adobe Creative Cloud access & Q&A sessions

As Information Resources & Technology responds to the University’s transition to working, teaching and learning remotely due to COVID-19, there are many changes to technology resources and services happening on a daily basis. 
 
Here are the latest changes as of Monday, March 23. You can always find our most recent updates at go.rowan.edu/remote, and we are regularly updating information on that page so please check back often. 
 
Access virtual desktops via access.rowan.edu 
 
Rowan University is now providing students and employees with several different types of Windows virtual desktop solutions for remote working and learning, all of which are available via access.rowan.edu
 
For more information, see our article on virtual desktops
 
Rowan Network password expiration extended to 180 days 
 
Rowan University employees and students will now need to update their Rowan Network passwords every 180 days, rather than every 120 days. 
 
This change was scheduled to go into effect later this year based on updated federal guidance, but implementing it now will help accommodate employees who are remotely working on Rowan-owned computers. 
 
Computer labs on all campuses closed 
 
All computer labs on the Glassboro, Stratford and Camden campuses are now closed, per New Jersey Gov. Phil Murphy’s order. 
 
Adobe Creative Suite available on personal devices 
 
Adobe is providing temporary at-home access to Creative Cloud desktop applications for Rowan University students and employees. Get more information
 
Get answers to remote working & teaching questions 
 
Information Resources & Technology, the Faculty Center and Rowan Online will be hosting daily Webex sessions for employees who have questions about resources for working and teaching remotely through the next two weeks. These sessions will cover tools that are available for communication and collaboration, such as Google Drive and Webex. 
 
All sessions will be held from noon to 1 p.m. 
 
We will be accepting questions via chat in the sessions. For information about other upcoming sessions, visit go.rowan.edu/remote
 
If you have any questions, please contact the Technology Support Center at 856-256-4400, or log in to the IRT Support Portal​ and click Get Help.