Due to ongoing supply chain disruptions, we are experiencing shipping delays of a few weeks to several months for technology purchases, depending on the supplier. As a result, it is unclear whether we will be able to fulfill requests for technology submitted now by the end of the fiscal year.
Requests submitted now may be charged to FY23 operating budgets depending on delivery times, so please plan accordingly.
We previously announced a Tuesday, Feb. 1, deadline for submitting technology requests for this fiscal year. We encourage you to submit your orders for new hardware, including computers, monitors and printers, as well as audio-visual equipment and installation, by that date to help with timely delivery. However, if you place an order after Feb. 1, and it is received and delivered during this fiscal year, it will be charged to your current fiscal year operating budget. Only items received and delivered after the end of the fiscal year will be charged to FY23 operating budgets.
Trade-in cycle computers are managed through a different ordering and budgeting process. You do not need to take any action right now for new faculty computers or computers eligible for replacement through the trade-in cycle.
You can place orders for new hardware using the Rowan Support Portal. For help ordering technology in the portal, visit go.rowan.edu/hardware. To request audio-visual equipment, visit go.rowan.edu/GetServices.
Personal Purchases Will Not Be Reimbursed
While we understand the frustration over these delays, all technology purchases must be submitted through our approved procurement process to ensure compliance with University policies, including the Technology Ownership Policy. We will not reimburse employees who purchase technology using personal funds or otherwise try to circumvent the University’s procurement process.
If you have any questions, please contact the Technology Support Center at 856-256-4400, or submit a ticket in the Rowan Support Portal.