Information Resources & Technology is updating our Rowan VPN service to provide those who require off-campus access to restricted resources with more reliable and secure access. As part of this change, we’re making Palo Alto GlobalProtect available now, and we’ll be retiring Cisco AnyConnect this fall.
We started deploying GlobalProtect to Rowan-managed computers at the end of May. If you require VPN access and haven’t received GlobalProtect yet, you can install it on your own via Company Portal (Windows) or Self Service (Mac). For more information, review our article on Palo Alto GlobalProtect.
When you connect to GlobalProtect from a personal or non-Rowan-managed computer, you will not have the same level of access you had in AnyConnect. This is intentional for security reasons.
If you cannot reach the resources you need in GlobalProtect:
Cisco AnyConnect will remain available to those who have used it in the last six months until Monday, September 22. After that date, AnyConnect will be retired.
If you have any questions, please contact the Technology Support Center at 856-256-4400, or submit a ticket in the Rowan Support Portal. You can also get answers to common questions in our Knowledge Base and our chatbot, Ask Susan, at any time.