Information Resources & Technology is updating our Rowan VPN service to provide those who require off-campus access to restricted resources with more reliable and secure access. As part of this change, we’re making Palo Alto GlobalProtect available now, and we’ll be retiring Cisco AnyConnect this fall.
We started deploying GlobalProtect to Rowan-managed computers at the end of May. If you require VPN access and haven’t received GlobalProtect yet, you can install it on your own via Company Portal (Windows) or Self Service (Mac). For more information, review our article on Palo Alto GlobalProtect.
Access to restricted Rowan resources on personal devices is limited due to security concerns. If you cannot complete certain tasks in GlobalProtect like you did in AnyConnect, use a virtual desktop in Citrix. If the virtual desktop does not meet your needs, you can request additional VPN access by completing our VPN access form.
Cisco AnyConnect will remain available to those who have used it in the last six months until Monday, September 22. After that date, AnyConnect will be retired.
If you have any questions, please contact the Technology Support Center at 856-256-4400, or submit a ticket in the Rowan Support Portal. You can also get answers to common questions in our Knowledge Base and our chatbot, Ask Susan, at any time.