Update to Apple Accounts created with Rowan emails

Information Resources & Technology has updated our process for managing Apple Accounts (Apple IDs) created with Rowan University email addresses to better manage institutional data. 

Employees or students who created an Apple Account with a Rowan email address will be receiving a prompt from Apple on or after February 10, 2026, asking you to either:

  • Keep your account personal (recommended for most users), OR
  • Transfer it to a Rowan-managed work account (only select this option if you use the account exclusively for work).

Most students and employees should choose to keep their accounts personal. If you select this option:

  • You retain full access to your data, including photos, iCloud Drive files, iCloud Keychain items and purchased apps. 
  • Your data remains private. Rowan University does not have access to your Apple  Account, iCloud data or purchases. 
  • You continue to use Apple services such as iCloud, Apple Music, Family Sharing and App Store purchases without interruption. 

If your Apple Account is only used for work or school purposes, you may choose to transfer it to a Rowan-managed account. Selecting this option gives Rowan University standard administration rights, including the ability to:

  • Reset your managed Apple Account password 
  • Change basic account details, such as your display name or role 
  • Assign university-licensed apps, books, and other content directly to your account

If you choose to transfer your account to a Rowan-managed account, also be aware that you will lose access to any iTunes Store purchases, such as music, movies and tv shows, and subscriptions will not renew after the end of the current billing cycle.

You’ll have 30 days to take action one way or the other. If you take no action, your account will be assigned a temporary username and remain as a personal account that Rowan cannot manage. 

For more information, review our article on transferring your Apple Account.

If you have any other questions, please contact the Technology Support Center at 856-256-4400, or submit a ticket in the Rowan Support Portal. You can also get answers to common questions in our Knowledge Base and our chatbot, Ask Susan, at any time.