Expediting Gmail to Outlook email transition for students

Information Resources & Technology will transition students currently using Google’s Gmail to Microsoft Outlook in August to streamline email access and delivery. 

While this transition was already underway, we’re expediting the timeline to allow the university to reduce email infrastructure costs while providing a unified email experience for all students and employees. 

What This Change Means for You

Students with @students.rowan.edu email addresses: Your email address and how you access it will change during the first weekend of August. As we complete this transition, you may be unable to access your email from Friday, July 31, at 8 p.m. to Monday, August 3, at 6 a.m.

As of Monday, August 3, the following will be in place: 

  • Email address change: Your Rowan email will end with @rowan.edu, rather than @students.rowan.edu. New emails sent to your @students.rowan.edu account after this transition will be automatically forwarded to your @rowan.edu account. 
  • Email access in Outlook: You will log in with your @rowan.edu email address to Outlook for the web. You can also download Outlook to your computer or install the app on your mobile device. 
  • View-only access in Gmail: You will not lose access to older emails. You may still view messages previously sent to your @students.rowan.edu Gmail account. This change will also not affect access to other Google Workspace apps, such as Google Drive. 

Review our article for more details on the transition.

Students with @rowan.edu email addresses: This change does not affect you. Your email is already in Microsoft Outlook, and you will continue to access it as you normally do.

Employees: This change does not affect you. However, if you assist students with accessing email, please advise them to log in to outlook.office.com with their @rowan.edu email account after August 3.  If you have old @students.rowan.edu contacts, messages sent to those addresses will be automatically forwarded to the new @rowan.edu address.

If you have any other questions, please contact the Technology Support Center at 856-256-4400 or submit a ticket in the Rowan Support Portal. You can also get answers to common questions in our Knowledge Base and our chatbot, Ask Susan, at any time.