Retiring Self-Service Banner version 8 this fall

Information Resources & Technology (IRT) will complete the transition from version 8 to version 9 of Self-Service Banner this fall. As part of this final phase, existing links to version 8 will be removed, and version 9 will become the only available Self-Service Banner experience.

We plan to implement this change in mid-October and will share the specific date once it is confirmed.

What’s Changing?

  • Access to version 8 of Self-Service Banner will be discontinued in mid-October.
  • All users will be routed to version 9 of Self-Service Banner. This change does not require any action on your part. Your current access and functionality will continue in version 9.

How do I access Banner 9?

Visit go.rowan.edu/ssb, and log in using your Rowan credentials. The updated interface in version 9 provides access to all Self-Service Banner functions in a modernized experience.

If you have any questions, please contact the Technology Support Center at 856-256-4400, or submit a ticket in the Rowan Support Portal. You can also get answers to common questions in our Knowledge Base and our chatbot, Ask Susan, at any time.