Current Projects

Current Projects

Current Projects

In addition to our day-to-day network, security and data responsibilities, our team oversees large-scale technology projects throughout the University. Our project managers ensure major initiatives — like equipping new buildings with the latest network and classroom technology and providing medical clinics with systems to better serve patients — are effectively and efficiently executed.

Below you will find a list of our current projects. Questions? Contact us at irt@rowan.edu or 856-256-4401.

 

Banner Upgrade 

In order to offer the University the latest tools and maintain technical support for Banner from outside vendors, we are upgrading to the latest version of Banner. This upgrade is being implemented in multiple phases.

One of the first steps in this process was completed in 2017, when Internet Native Banner users started using Banner Administrative Pages. We also rolled out a new Banner registration module to students in spring 2018.

We are taking the necessary steps to ensure students, faculty and staff will have access to the enhanced Banner system, and we will be implementing more upgrades throughout 2018.

 

McAfee

We started installing McAfee on all Rowan University-owned and managed computers, as well as providing a version of McAfee to student and employees for personal use, during the spring 2018 semester.

This anti-virus software update is the first step in a larger upgrade that we expect to finish in 2019. As part of that larger upgrade, we will be rolling out more features available with McAfee to enhance security in the clinical and research areas and provide employees with a more streamlined experience with encryption.

 

Network Redesign

We have launched a multi-year program that will provide the University with a faster, more secure network that is designed to serve a growing population, handle an ever-increasing amount of data and safeguard the University against security threats.

More than 40 major initiatives will be rolled out as part of the network redesign project.

Two major initiatives that were completed in 2017 include a more than fourfold increase in the University’s internet bandwidth and the addition a second internet service provider.

The University is now served by 13 gigabits per second of internet bandwidth, which means students, faculty and staff now have a significantly wider pipe through which they can send and receive data.

What does this mean for you?

  • Faster download speeds
  • Improved response times
  • Better performance of cloud-based applications

We look forward to rolling out additional network improvements in the future.

 

RIMS

The Rowan Identity Management System (RIMS) is an online tool used to store and maintain organizational details about University employees. This system is required to grant employee access to University resources. 

RIMS, which we started to roll out in 2017, will be the University’s one-stop source for storing organizational data, creating organizational charts and managing employee access.

By keeping up-to-date information in the system, the University will be able to promptly and effectively manage employee security access to University resources.
 

 

ServiceNow

We launched a new service management platform in spring 2017. The ServiceNow platform will allow us to provide the University with a more efficient technical support experience.

Throughout the coming year, we will be adding more services to the portal and increasing the inventory of self-help knowledge articles. You can log in to the portal at support.rowan.edu

Our goal is that the portal will become the single online destination you visit for help, support and solutions for all of the technology services you need.