Exchange Transition

Exchange Transition

Gmail to Exchange Transition

New students joining Rowan University are now provided with a Rowan Exchange email account that ends with @rowan.edu, rather than a Rowan Gmail account that ends with @students.rowan.edu. We’re making this change to provide a unified communication and calendaring experience across campus. 

Review the FAQs below for answers to common questions about this change. If you need additional help, please contact the Technology Support Center at 856-256-4400, or submit a ticket in the Rowan Support Portal

FAQs

How does this change affect new students?

Students joining Rowan University for the first time will receive a Rowan Exchange account that ends with @rowan.edu.

Students may access their Rowan Exchange account through Outlook for the web, download Outlook on your computer or install the Outlook app on a mobile device. 

How do I access my Rowan Exchange account?

You can access your Rowan Exchange account through Outlook for the web, download Outlook on your computer or install the app on your mobile device. 

Can I opt-out of Exchange and use Gmail instead?
No, new students do not have the option to opt-out of using a Rowan Exchange account, as our goal is to move all students, faculty and staff into one email and calendaring solution.
Why are we making this change?
We are making this change for several reasons, including:
  • Unified experience: This change will bring Rowan University students, faculty and staff into one email and calendaring platform, making it easier to communicate and collaborate with the entire campus community.
  • Increased security: Exchange Online includes advanced security features that allow us to more quickly spot and address malicious emails and attachments.  
  • Workforce preparedness: The majority of Fortune 500 companies use Exchange Online and the Microsoft 365 suite. Students who use the platform now will be better prepared for their first job. 
How does this change affect current students?

This change does not affect current students. Your email address will remain the same, and you will continue to access email as you do now throughout your time at Rowan University.

Can current students opt-in to Exchange Online?

No, current students may not request a Rowan Exchange account on their own. We are only implementing this change for new students to ease the process of transitioning from Gmail to Exchange.

How does this change affect employees?

This change does not affect employees. However, faculty and staff should be aware of this change when communicating with students, as some will have @rowan.edu accounts and some will have @students.rowan.edu accounts until this transition is complete. 

Can I still access Google Workspace, including Google Drive, through Rowan?

Yes! This change will not impact access to other Google Workspace apps, like Google Drive, Google Docs and Google Calendar. You may continue to access those applications as you do now.