Faculty Technology Guide
Faculty Technology Guide
Faculty Technology To-Do List
Take these steps to set up your digital life at Rowan University.
New Faculty Members
Set Up Your Account
Your Rowan NetID is your key to accessing online Rowan University services. With your Rowan NetID, you can log in to Canvas, RowanWiFi, Self-Service Banner, Google Drive, your Rowan email and Rowan-managed computers in computer labs and elsewhere.
Duo Mobile App
The Duo Mobile app is the fastest and most secure way to protect your Rowan NetID.
Activate Your Rowan NetID
- Go to netid.rowan.edu
- Click the Other Login button.
- Enter the requested biographical information to verify your account and click Verify.
- You'll enroll in Duo two-factor authentication and create a password as part of this process. Follow these instructions for help.
Locate Your Banner ID
Rowan University assigns a unique nine-digit Banner ID number to every member of the Rowan community. You may be asked for your Banner ID when submitting internal forms and applications or to help verify your identity.
You should contact the secretary for your department for your Banner ID. You can also locate your Banner ID at netid.rowan.edu.
Submit Your RowanCard Photo
Submit your photo for your RowanCard as soon as possible to avoid delays with access on campus. Once your photo is approved, you will receive an email with further instructions.
Your RowanCard identifies you as a member of the Rowan community, provides physical access to spaces on campus and can act like a debit card with RowanBucks and Dining Dollars at on- and off-campus merchants.
Access Your Rowan Email
You can access your Rowan University email through Outlook on your desktop or through a web browser on your phone or computer by visiting outlook.office.com.If you want to access your Rowan email on your phone, follow these instructions to install the Outlook Mobile App.
Download & Access Software
Personal Computers
Campus Printing
Upload your document to mobileprint.rowan.edu, swipe your RowanCard at a printing kiosk, select your document and click Print. See our FAQ article for more information.
You may install Office 365, including Word, Excel and PowerPoint, on up to five personal computers for free. Review this article to get started with Office 365.
Visit our Software Downloads page to download other software available to you, including EndNote and the Adobe Creative Suite.
You can also access all the programs available in a standard Rowan University computer lab on campus from your own device — wherever you are — with our virtual desktops and applications.
Rowan Computers
Our Software Downloads page includes software you can install on a Rowan-managed computer. You can also find approved software in the Software Center on Windows machines and in Self Service on Macs.
Access Canvas
Rowan University uses Canvas to provide an interactive learning and teaching space for students and faculty. Log in to Canvas.
You may use Zoom or Webex to hold online classes in Canvas. Before you can use Zoom, you must activate your account by logging in to rowan.zoom.us. You must also download the software for Zoom and Webex for your device.
You can also find Canvas training resources and other materials on our website.
Connect Your Devices
Personal Phones, Tablets & Computers
RowanWiFi is the easiest way to get your personal phone, tablet or laptop online at Rowan University. To connect, select RowanWiFi when you're on campus, and log in with your Rowan NetID.If you require access to internal network resources on a personal device, you'll need to connect to RowanSecure.
Rowan Computers
Rowan-managed laptops are set up to automatically connect to RowanSecure
Protect Your Data
There are some simple ways you can take control of your online life, and keep your personal data safe from cybercriminals. Start by reviewing our security checklist, creating strong passwords to protect your accounts and learning how to spot potential scams.
To report a security incident, call 856-256-4400, email us or submit a ticket in the Rowan Support Portal. Even if you’re unsure whether an issue is a security incident, please contact us, and we'll help you figure it out.
Learn How to Get Help
If you need technical assistance or guidance while preparing for your first semester at Rowan University, we are here to help you.
Go to the Rowan Support Portal to make a request, report a problem or search our knowledge base for how-to articles. You can also reach the Technology Support Center by calling 856-256-4400 or emailing support@rowan.edu.
Susan, Rowan University's digital assistant, is available 24/7 to answer your questions as well.
Returning Faculty Members
Update Your Account
Your Rowan NetID password expires every 180 days and must be updated before it expires. Visit netid.rowan.edu to update your password.
Also, if you got a new phone over break or haven’t used the Duo Mobile app before, register your mobile device with Duo. Duo Mobile is the fastest, easiest and most secure way to verify your identity at Rowan University.
Update Your Computer
Haven't logged into your Rowan laptop since the end of last semester? Now is the time to turn it on and update it.
You should connect to the Rowan VPN for at least a few hours every month when it's primarily off campus to ensure your computer receives security and software patches and other necessary updates.
Protect Your Data
There are some simple ways you can take control of your online life, and keep your personal data safe from cybercriminals. Start by reviewing our security checklist, creating strong passwords to protect your accounts and learning how to spot potential scams.
To report a security incident, call 856-256-4400, email us or submit a ticket in the Rowan Support Portal. Even if you’re unsure whether an issue is a security incident, please contact us, and we'll help you figure it out.
Get Help
If you need technical assistance or guidance, we are here to help you.
Go to the Rowan Support Portal to make a request, report a problem or search our knowledge base for how-to articles. You can also reach the Technology Support Center by calling 856-256-4400 or emailing support@rowan.edu.
Susan, Rowan University's digital assistant, is available 24/7 to answer your questions as well.
