New Students 

Your Rowan Network account is your key to connecting to critical resources on campus, including RowanWiFi, Canvas, Self-Service Banner and student email. To activate your Network account for the first time, follow the steps below. 

• Enroll in Duo. Go to duo.rowan.edu, click the “I don't know my Rowan Network Username/Password” link and follow the prompts to verify your identity and register a device. Follow these instructions for help.
• Set your Network password.  Go to id.rowan.edu, click the “I need to set or reset my password” link and follow the prompts to verify your identity and set your password. Follow these instructions for help.
• Locate your Banner ID. Your Banner ID will be included in your admissions materials, orientation email invitation and the mailing label from the orientation reminder. You can also locate your Banner ID at id.rowan.edu or on your applicant status page. You may be asked for your Banner ID when submitting internal forms and applications or to help verify your identity. 

Check your Rowan University email account at least daily to keep up with the latest information about events on campus and review important University announcements.

• Check your Rowan email. Most Rowan students recieve a Rowan Gmail account. Medical students receive an Exchange account. 
• Forward your Rowan Gmail account. Want to forward your student Gmail messages to another account? Check out this guide. Note: Medical students may not automatically forward email to a personal account.
   

RowanWiFi is the easiest way to get online at Rowan University. If you can access something while connected to the internet from off-campus, you can get to it from RowanWiFi. 

• Connect a laptop or phone. For most personal devices, you can log in to RowanWiFi in two steps. Just select RowanWiFi when you're on campus, and log in with your Rowan Network username and password. 
• Connect a gaming console/entertainment device. To wirelessly connect Playstations, Rokus, Apple TVs and other entertainment devices to the internet, you’ll need to know your device’s MAC address and register it at rowan.edu/device. Once those steps are complete, you can connect your device to the RowanWiFi network.

The University has reached agreements to offer some of the most popular software programs for free to students.

• Install Office 365. Students may install Office 365, including Word, Excel and PowerPoint, on up to five personal computers. Review this article to get started with Office 365.
• Download other programs. Visit our software page to access other software available to Rowan students. 

Keep your personal data safe from cybercriminals. 

• Review our security checklist. Help safeguard your digital life against cybercriminals with our security tips.
• Create strong passwords. Learn how to create strong passwords to protect your accounts and spot potential scams.
  
  

If you need technical help or guidance while preparing for your first semester at Rowan University, we are here to help you.

• Visit the Rowan Support Portal. Go to the Rowan Support Portal to make a request or report a problem. You can also search our knowledge base for how-to articles.
• Call or email us. You can also reach the Technology Support Center at 856-256-4400 or support@rowan.edu.
• Ask Susan. Susan, Rowan University's digital assistant, is available 24/7 to answer your questions. 

Returning Students

Make sure your Rowan Network account is ready to go before classes start by taking the following steps.

• Install Duo Mobile on your phone. Duo Mobile is the fastest and most secure way to verify your identity at Rowan University. If you got a new phone over break or haven’t used the Duo Mobile app before, you’ll need to register your mobile device in the Duo Portal. 
• Update your Network password. Your Rowan Network password expires every 180 days. Make sure your password is still active. Visit id.rowan.edu to reset your password.
  
  

Haven't logged into your Rowan University email account since the end of last semester? Now is the time to check for important messages from the University.

• Check your Rowan email. Most Rowan students receieve a Rowan Gmail account. Medical students receive an Exchange account. 
• Forward your Rowan Gmail account. Want to forward your student Gmail messages to another account? Check out this guide. Note: Medical students may not automatically forward email to a personal account.
  
  

Keep your personal data safe from cybercriminals. 

• Review our security checklist. Help safeguard your digital life against cybercriminals with our security tips.
• Create strong passwords. Learn how to create strong passwords to protect your accounts and spot potential scams.
  
  

If you need technical help or guidance, we are here to help you.

• Visit the Rowan Support Portal. Go to the Rowan Support Portal to make a request or report a problem. You can also search our knowledge base for how-to articles.
• Call or email us. You can also reach the Technology Support Center at 856-256-4400 or support@rowan.edu.
• Ask Susan. Susan, Rowan University's digital assistant, is available 24/7 to answer your questions.