New Students 

Your Rowan Network account is your key to connecting to critical resources on campus, including the University's secure wireless network and student email.

• Visit id.rowan.edu and click "I don't know my username" to obtain your network username and password for the first time. For more instructions, visit our Knowledge Base. 
• As part of this process, you'll be prompted to enroll in Duo two-factor authentication. All students are required to use Duo to protect their Rowan Network accounts.
• Need help creating a secure password you'll remember? Try this technique.

Your Banner ID and PIN provide access to Self-Service Banner, the system you will use to register for classes, apply for housing and manage your personal information.

• Your Banner ID will be included in your admissions materials, orientation email invitation and the mailing label from the orientation reminder. You can also visit id.rowan.edu and log in with the username and password you obtained in the first step to locate that information.
• Your Banner PIN is initially your birth date as MMDDYY.
• Log in to Self-Service Banner at rowan.edu/selfservice.
  
  

Check your Rowan University email account at least daily to keep up with the latest information about events on campus and review important University announcements.

• Most Rowan students are provided with a Rowan Gmail account. Medical students receive an Exchange account. 
• Want to forward your student Gmail messages to another account? Check out this guide. Note: Students with Exchange accounts may not automatically forward email to a personal account.
   

Every computer trying to connect the Rowan Network will be scanned and must meet a certain set of requirements in order to get online. Students are encouraged to prepare their computers to connect to the Rowan Network before they arrive on campus.

• First, equip your computer with a supported anti-virus software program. Windows users may use Windows Defender to protect their computers. We also offer McAfee to students for free for Mac and Windows. 
• Then, install the ClearPass OnGuard Agent.
  • ClearPass: Getting Started
• Are you looking for a new laptop? Read this computer buying guide for students.
  
  

The University has reached agreements to offer some of the most popular software programs for free to students.

• Students may install Office 365, including Word, Excel and PowerPoint, on up to five personal computers.
• Visit our software page to download Office 365 and other programs, including EndNote, for free. 
• With the Pharos Print app, you can send a print job from your mobile phone and pick it up on campus. Visit our student printing page to learn more. 

Keep your personal data safe from cybercriminals. 

• Review these top 10 security practices to help safeguard your digital life against cybercriminals.
• Learn how to create strong passwords to protect your accounts and spot potential scams.
  
  

If you need technical help or guidance while preparing for your first semester at Rowan University, contact Information Resources & Technology. We are here to help you.

• Visit our support portal to make a request or report a problem. You can also search our knowledge base for how-to articles.
• Call the Technology Support Center at 856-256-4400.
• Email the Technology Support Center at support@rowan.edu.

Returning Students

Your network password is likely expired or expires soon, so start off each semester with a new network password.

• Visit id.rowan.edu to change your password.
• If you aren't already enrolled in Duo, you will be required to sign up when you change your password. Visit duo.rowan.edu to enroll. 
• Need help creating a secure password you'll remember? Try this technique.
   

While you're updating your important Rowan accounts with new, secure passwords, also change your Banner PIN.

• You can reset your PIN by logging into id.rowan.edu and clicking the "Reset PIN" button in the "My Banner Information" section. Then click "Reset SSB PIN." Use the automatically generated PIN to log in to Banner and then update your PIN.
• Forgot your Banner ID? Look it up at id.rowan.edu.
• Review your personal information in Banner to make sure everything is still up to date.
  
  

Haven't logged into your Rowan University email account since the end of last semester? Now's the time to check for important messages from the University.

• Want to automatically forward your student Gmail messages to another account? Follow these instructions. Note: Students with Exchange accounts may not automatically forward emails to a personal account. 
  
  

Update your computer's anti-virus program before you arrive on campus to help you easily connect to the University's wireless network and remember to take steps to keeps your personal data safe from cybercriminals.

• Review these top 10 security practices to help safeguard your digital life against cybercriminals.
• Learn how to create strong passwords to protect your accounts and spot potential scams. 
  
  

If you need technical help or guidance while preparing to return to Rowan University, contact Information Resources & Technology. We are here to help you.

• Visit our support portal to make a request or report a problem. You can also search our knowledge base for how-to articles.
• Call the Technology Support Center at 856-256-4400.
• Email the Technology Support Center at support@rowan.edu.