New Students 

Your Rowan Network account is your key to connecting to critical resources on campus, including the University's secure wireless network and student email. To activate your Network account for the first time, follow the steps below. 

• Enroll in Duo. Go to duo.rowan.edu, click the “I don't know my Rowan Network Username/Password” link and follow the prompts to verify your identity and register a device. Follow these instructions for help.
• Set your Network password.  Go to id.rowan.edu, click the “I need to set or reset my password” link and follow the prompts to verify your identity and set your password. Follow these instructions for help.

 

Your Banner ID and PIN provide access to Self-Service Banner, the system you will use to register for classes, apply for housing and manage your personal information.

• Locate your Banner ID. Your Banner ID will be included in your admissions materials, orientation email invitation and the mailing label from the orientation reminder. You can also visit id.rowan.edu and log in with the username and password you obtained in the first step to locate that information.
• Change your Banner PIN. Your Banner PIN is initially your birth date as MMDDYY. Log in to Self-Service Banner at ssb.rowan.edu with your Banner ID and default PIN, and you will be prompted to change your PIN.
  
  

Check your Rowan University email account at least daily to keep up with the latest information about events on campus and review important University announcements.

• Check your Rowan email. Most Rowan students are provided with a Rowan Gmail account. Medical students receive an Exchange account. 
• Forward your Rowan Gmail account. Want to forward your student Gmail messages to another account? Check out this guide. Note: Medical students may not automatically forward email to a personal account.
   

Every computer trying to connect the Rowan Network will be scanned and must meet a certain set of requirements in order to get online.

• Equip your computer with a supported anti-virus software program. We recommend Windows Security/Windows Defender for Windows computers and Avast for Macs.
• Install the ClearPass OnGuard Agent. Review this article to get started with ClearPass at Rowan.

Are you looking for a new laptop? Read this computer buying guide for students.

The University has reached agreements to offer some of the most popular software programs for free to students.

• Install Office 365. Students may install Office 365, including Word, Excel and PowerPoint, on up to five personal computers. Review this article to get started with Office 365.
• Download other programs. Visit our software page to access other software available to Rowan students. 

Need to print on campus? Get the Pharos Print app, and you can send a print job from your mobile phone and pick it up on campus. Visit our student printing page to learn more. 

 

Keep your personal data safe from cybercriminals. 

• Review our security checklist. Help safeguard your digital life against cybercriminals with our security tips.
• Create strong passwords. Learn how to create strong passwords to protect your accounts and spot potential scams.
  
  

If you need technical help or guidance while preparing for your first semester at Rowan University, we are here to help.

• Call us. The fastest way to reach us is by phone. You can call the Technology Support Center at 856-256-4400 during our hours of operation. 
• Search our Knowledge Base. You may be able to find the answer to your question in one of the hundreds of articles we maintain in our Knowledge Base. 

Returning Students

Your network password is likely expired or expires soon, so start off each semester with a new network password.

• Enroll in Duo, if you aren't already. You will be required to sign up for Duo before you change your password. Visit duo.rowan.edu to enroll. 
• Update your Network password. Visit id.rowan.edu to change your password.
   

While you're updating your important Rowan accounts with new, secure passwords, also change your Banner PIN.

• Reset your Banner PIN. To reset your Banner PIN, go to Self-Service Banner, click Access Banner Services, enter your Banner ID in the "User ID" box, click the Forgot PIN? button and follow the prompts to change your PIN.
• Forgot your Banner ID? If you can't remember your nine-digit Banner ID, log in to id.rowan.edu and locate it under "My Banner Information."
  
  

Haven't logged into your Rowan University email account since the end of last semester? Now's the time to check for important messages from the University.

• Check your Rowan email. Most Rowan students are provided with a Rowan Gmail account. Medical students receive an Exchange account. 
• Forward your Rowan Gmail account. Want to forward your student Gmail messages to another account? Check out this guide. Note: Medical students may not automatically forward email to a personal account.
  
  

Keep your personal data safe from cybercriminals. 

• Review our security checklist. Help safeguard your digital life against cybercriminals with our security tips.
• Create strong passwords. Learn how to create strong passwords to protect your accounts and spot potential scams.
  
  

If you need technical help or guidance while preparing for your first semester at Rowan University, contact Information Resources & Technology. We are here to help you.

• Visit the IRT Support Portal. Go to support.rowan.edu to make a request or report a problem. You can also search our knowledge base for how-to articles.
• Call or email us. You can also reach the Technology Support Center at 856-256-4400 or support@rowan.edu.