Staff Technology Guide

  • staff member talking to student in savitz

Staff Technology Guide

Staff Technology Guide

Take these steps to set up your digital life at Rowan University. 


number one iconSet Up Your Account

Your Rowan NetID is your key to accessing online Rowan University services. With your Rowan NetID, you can log in to Self-Service Banner, Google Drive, RowanWiFi, your Rowan email and Rowan-managed computers in computer labs and elsewhere.

two factor authentication iconDuo Mobile App 

The Duo Mobile app is the fastest and most secure way to protect your Rowan NetID

Activate Your Rowan NetID

  1. Go to
  2. Click the Other Login button.
  3. Enter the requested biographical information to verify your account and click Verify.
  4. You'll enroll in Duo two-factor authentication and create a password as part of this process. Follow these instructions for help

Locate Your Banner ID

Rowan University assigns a unique nine-digit Banner ID number to every member of the Rowan community. You may be asked for your Banner ID when submitting internal forms and applications or to help verify your identity.

You should contact the secretary for your department for your Banner ID. You can also locate your Banner ID at

two icon

Submit Your RowanCard Photo

Submit your photo for your RowanCard as soon as possible to avoid delays with access on campus. Once your photo is approved, you will receive an email with further instructions. 

Your RowanCard identifies you as a member of the Rowan community, provides physical access to spaces on campus and can act like a debit card with RowanBucks and Dining Dollars at on- and off-campus merchants.

three icon

Access Your Rowan Email

You can access your Rowan University email through Outlook on your desktop or through a web browser on your phone or computer by visiting

If you want to access your Rowan email on your phone, follow these instructions to install the Outlook Mobile App.


four icon

Download & Access Software 

Personal Computers

printer iconCampus Printing 

Upload your document to, swipe your RowanCard at a printing kiosk, select your document and click Print. Review our FAQ article for more information. 

You may install Office 365, including Word, Excel and PowerPoint, on up to five personal computers for free. Review this article to get started with Office 365.

Visit our Software Downloads page to download other software available to you, including EndNote and the Adobe Creative Suite. 

You can also access all the programs available in a standard Rowan University computer lab on campus from your own device — wherever you are — with our virtual desktops and applications.  

Rowan Computers

Our Software Downloads page includes software you can install on a Rowan-managed computer. You can also find approved software in the Software Center on Windows machines and in Self Service on Macs. 


five iconConnect Your Devices 

Personal Phones, Tablets & Computers

RowanWiFi is the easiest way to get your personal phone, tablet or laptop online at Rowan University. To connect, select RowanWiFi when you're on campus, and log in with your Rowan NetID.
If you require access to internal network resources on a personal device, you'll need to connect to RowanSecure

Rowan Computers

Rowan-managed laptops are set up to automatically connect to RowanSecure.

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Protect Your Data 

There are some simple ways you can take control of your online life, and keep your personal data safe from cybercriminals. Start by reviewing our security checklist, creating strong passwords to protect your accounts and learning how to spot potential scams.

To report a security incident, call 856-256-4400, email us or submit a ticket in the Rowan Support Portal. Even if you’re unsure whether an issue is a security incident, please contact us, and we'll help you figure it out. 

seven iconLearn How to Get Help

If you need technical assistance or guidance, we are here to help you.

Go to the Rowan Support Portal to make a request, report a problem or search our knowledge base for how-to articles. You can also reach the Technology Support Center by calling 856-256-4400 or emailing

Susan, Rowan University's digital assistant, is available 24/7 to answer your questions as well.