Staff Technology Guide

  • staff member talking to student in savitz

Staff Technology Guide

Get Digitally Prepared to Work at Rowan University

If you are new to Rowan University, there are several steps you should take to digitally prepare yourself for your new job. 

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Your Rowan Network account is your key to connecting to critical resources on campus, including the University's secure wireless network and email. To activate your Network account for the first time, follow the steps below. 

  • Enroll in Duo. Go to, click the “I don't know my Rowan Network Username/Password” link and follow the prompts to verify your identity and register a device. Follow these instructions for help
  • Set your Network password. Go to, click the “I need to set or reset my password” link and follow the prompts to verify your identity and set your password. Need help creating a secure password you'll remember? Try this technique.

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Your Banner ID and PIN provide access to Banner, the system you will use to access pay information, tax forms and leave balances.

  • Locate your Banner ID. Don't know your nine-digit Banner ID? Visit and log in with the username and password you obtained in the first step to locate that information.
  • Change your Banner PIN. Your Banner PIN is initially your birth date as MMDDYY. Log in to Self-Service Banner at with your Banner ID and default PIN, and you will be prompted to change your PIN.

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Staff members are provided with a Rowan Exchange email account to help them communicate with colleagues.

  • Check your Rowan email. You can access your email through Outlook on your desktop or through a web browser on your phone or computer by visiting
  • Install the Outlook app on your phone. If you want to access your Rowan email through app on your phone, follow these instructions.

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RowanWiFi is the easiest way to get online at Rowan University. If you can access something while connected to the internet from off-campus, you can get to it from RowanWiFi. 

  • Connect a personal device. For most personal devices, you can log in to RowanWiFi in two steps. Just select RowanWiFi when you're on campus, and log in with your Rowan Network username and password. 
  • Access restricted resources. Some staff members may require access to internal network resources. You'll need to connect to RowanSecure to access those resources.

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The University has reached agreements to provide staff members with free downloads and free access to popular software programs.

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Simplify the process of collaborating with colleagues and accessing important files with one of these cloud storage options.

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The University offers many training opportunities for staff members who may need to learn a new application or system or want to develop a new skill.

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Keep your personal data safe from cybercriminals. 

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If you need technical help or guidance as you get started at Rowan University, please contact Information Resources & Technology. We are here to help you.

  • Visit the IRT Support Portal. Go to to make a request or report a problem. You can also search our knowledge base for how-to articles.
  • Call or email us. You can also reach the Technology Support Center at 856-256-4400 or