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24/7 Self-Help Options

Knowledge Base

Get your technology questions answered at any time of day. Search the Knowledge Base. The Knowledge Base contains hundreds of how-to articles, getting started guides and troubleshooting tips.

Search the Knowledge Base 

Other Support Options

Remote Support
• Walk-In Support
• On-Site Support

Ask Susan

Susan, Rowan’s digital assistant, is available 24/7 to answer your questions about technology at Rowan University.  

If Susan can’t answer your question, the digital assistant will connect you to chat with a human who can help you during designated hours.

Ask Susan a question

Search Knowledge Base

The Knowledge Base contains hundreds of self-help articles about technology services at Rowan.

Ask a Question

Ask a question about technology services or report an issue with a system or service.

Browse Service Catalog

Browse the service catalog and make requests for the services we offer.