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Get Help

Get Help

Rowan Support Portal

The Rowan Support Portal is a one-stop shop for most technology-related requests and issues at Rowan University. You can browse self-help articles in our Knowledge Base, submit a ticket to ask a question or report an issue and browse our service catalog

Ask Susan

Susan, Rowan’s digital assistant, is available 24/7 to answer your questions about technology at Rowan University.  

If Susan can’t answer your question, the digital assistant will connect you to chat with a human who can help you during designated hours. 

Other Support Options

Search Knowledge Base

The Knowledge Base in the Rowan Support Portal contains hundreds of self-help articles about technology services at Rowan University.

Ask a Question

Ask a question about technology services at Rowan University or report an issue with a system or service in the Rowan Support Portal.

Browse Service Catalog

Browse the service catalog in the Rowan Support Portal and make requests for the services we offer, such as technology consultation.