Log in to netid.rowan.edu, select Update Password in the left-hand navigation and follow the prompts to update your password. 

Get more help updating password

Log in to netid.rowan.edu, select Duo Devices in the left-hand navigation menu and make any necessary changes.

Get more help managing Duo devices

Current Hours

• Monday to Friday: 9 a.m. to 5 p.m.

We've Moved to Campbell Library!

The Technology Assistance Center has moved! For walk-in help in Glassboro, visit us in the first floor of the newly-renovated Campbell Library. 

There, our support specialists can help you with:

• Connecting to campus WiFi
• Resetting your password
• Installing Rowan-approved software
• Troubleshooting other technology issues

Stratford

Current Hours*

• Monday to Thursday: 9 a.m. to 3 p.m. 
• Friday: 9 a.m. to 12 p.m. 

*Specialists are also onsite weekdays from 7 a.m. to 6 p.m. to address technical requests submitted by phone, email or the Rowan Support Portal. 

The Technology Assistance Center at Rowan-Virtua SOM is located in the Academic Center on the 2nd floor, 292 (off the elevator or up the stairs to the right). While you are able to walk in to get assistance, you must first submit a request for assistance at one of the kiosks on campus or email support@rowan.edu. 

Sewell

Specialists are onsite weekdays during business hours to address technical requests submitted by phone, email or the Rowan Support Portal. There is no walk-in center on the Sewell campus.

The Technology Assistance Center at CMSRU recommends scheduling an appointment for best service by emailing cmsrusupport@rowan.edu. Appointments are available Monday to Friday from 8 a.m. to 5 p.m.

Same-day service cannot be guaranteed for non-emergency issues.

Specialists are onsite weekdays from 8 a.m. to 5 p.m. to address technical requests submitted by phone, email or the Rowan Support Portal. There is no walk-in center on the west campus.

Classrooms

In the event of equipment failure that cannot be resolved remotely, a technician may be dispatched to replace technology. All other technical issues will be resolved during off-hours.

Glassboro

For emergency classroom and lab support on the Glassboro campus, please call 856-256-5552. 

Other Campuses

For all other classroom and lab issues, please call 856-256-4400, press 3 and then select the appropriate option based on your location:

• Glassboro: Press 1
• Camden: Press 2
• CMSRU: Press 3
• Rowan-Virtua SOM: Press 4
• Glassboro West: Press 5

A technician may be dispatched to an administrative or faculty office if an issue cannot be resolved remotely by calling 856-256-4400 or emailing support@rowan.edu.

A technician may make arrangements to remove a malfunctioning device or visit the office during off-hours to resolve the issue. 

Also, we are longer providing support for local printers in administrative or faculty offices. You should use departmental network printers to manage your printing needs. Special use local printers, such as label or receipt printers, may be exempted from this requirement and will continue to be supported.

A technician may be dispatched to a residence hall to resolve network port issues that affect academics if the issue cannot be resolved remotely by calling 856-256-4400 or emailing support@rowan.edu.