Video Conferencing

Video Conferencing

Video Conferencing

start iconGetting Started 

For: Faculty, Staff, Students

Access: Varies; see details below

Availability: 24/7/365

Helpful Resources:
Learn how to get started with Webex
Learn how to get started with Zoom
Get help hosting a virtual event at Rowan
• Review appropriate data use guidelines for Webex and Zoom. 

What Do I Get? 

This service provides access to video conferencing tools to host virtual meetings from a personal or Rowan-owned computer or mobile device.

Rowan University supports Webex and Zoom for videoconferencing. Only Webex is approved for use with confidential information. Due to compliance and security concerns, you must not use Zoom or any other videoconferencing platforms to communicate confidential data. For details on approved uses by platform, please see our Video Conferencing: Appropriate Data Use article.

Why Do I Want It? 

Using these tools, faculty, staff and students can host video conferences and other virtual events over an internet connection — providing the opportunity for face-to-face interaction when all attendees aren't available in person. 

Who Can Get It?

This service is available to faculty, staff and students.

How Do I Request It?

Faculty, staff and students automatically receive access to Webex and Zoom. 

You can test whether your Webex account is active by visiting and signing in. If you can't sign in, submit a request for a Webex account in order to host meetings.

Before you can use Zoom, you must install the Zoom software for your device. Start by going to the Zoom Download Center or go to and click Download Client in the footer. For more information, visit our article on getting started with Zoom at Rowan

How Can I Access It?


Cisco Webex Meetings 
The easiest way to access Webex is through Cisco Webex Meetings, which integrates with Microsoft Outlook.

You can install Cisco Webex Meetings on a Rowan-owned and managed computer through Software Center on a Windows computer or Self Service on a Mac computer

Follow Cisco’s instructions for installing the desktop application to install Cisco Webex Meetings on a personal computer.

Webex Online 

You can also log in to to access Webex.


To get started with Zoom, download the Zoom client by going to the Zoom Download Center or go to and click Download Client in the footer. For more information, visit our article on getting started with Zoom at Rowan

How Do I Get Help With It After I Have It?

General Questions

If you have any questions, please contact the Technology Support Center at 856-256-4400. You can also submit your question in the Rowan Support Portal.

The Technology Support Center aims to address all support requests within one business day. If the Technology Support Center cannot resolve your issue, it will take up to three more business days to receive a response to your support request for this service. 

Virtual Event Support

We offer support for hosting virtual events through Webex. Please review our virtual event support page for more information