Remote Connections to Windows Workstations

Remote Connections to Windows Workstations

Remote Connections to Windows Workstations

start iconGetting Started 

For: Faculty, Staff

Access: access.rowan.edu and Workstation RDP

What Do I Get? 

This service provides remote access to a Rowan-managed Windows workstation desktop from on- or off-campus using Workstation RDP through Citrix. 

Why Do I Want It? 

Authorized employees may require remote access to software that is only available on a Rowan-managed Windows desktop located on campus.
 

Who Can Get It?

This service is available to faculty and staff who have no other option to access the software they need on Windows computers. Faculty and staff must show that the software is required for the business to continue operations and lack of access will have a significant impact on the university.

Faculty and staff will be responsible for powering on the remote computer and may have to come to campus to do so.

How Do I Request It?

To request remote access, please submit a request in the IRT Support Portal that includes a brief explanation of why you want this access. An IRT representative may reach out to you for additional details, if necessary.

How Can I Access It?

In order to remotely connect to a Windows workstation:

  1. Log in to access.rowan.edu
  2. Launch Workstation RDP
  3. Input the FQDN to connect to the remote computer.

How Do I Get Help With It After I Have It?

If you have any questions, please contact the Technology Support Center at 856-256-4400. You can also submit a request in the IRT Support Portal.