Virtual Desktops & Applications

  • screenshot of virtual desktop on a mac computer
    Virtual desktops provide a Windows 10 experience on nearly any device.

Virtual Desktops & Applications

Virtual Desktops & Applications

start iconGetting Started 

For: Faculty, Staff, Students

Access: Log in to

Availability: 24/7/365

Helpful Resources: 
Learn more about virtual desktops and virtual applications
Install Citrix Workspace on a personal computer

What Do I Get?  

This service provides faculty, staff and students with access to software programs that are not locally installed on their computers through virtual desktops and applications.  

Why Do I Want It? 

Virtual desktops provide access to a Windows 10 desktop experience that can be accessed from any computer by anyone. There are several types of virtual desktops available, each of which is equipped with software programs applicable to the group the desktop is designed for.

In addition, there are separate virtual applications available in Citrix outside of the desktops. These applications may require an additional level of authorization for access due to data or license restrictions. 

Who Can Get It?

This service is available to faculty, staff and students. However, access is restricted for certain desktops and applications.

How Do I Request It?

Faculty, staff and students automatically receive access to virtual desktops based on their role at the Rowan University once their Rowan NetIDs have been provisioned.

Managers of employees who need access to restricted clinical and administrative applications must request access on the employee’s behalf. You can also contact the Technology Support Center for help with access to particular applications at 856-256-4400. Requests for virtual application access take up to two business days to complete. 

How Can I Access It?  

To access virtual desktops and applications on a Rowan-owned or personal device, you must have Citrix Workspace installed on your computer. Citrix Workspace is installed on all Rowan-owned computers. To download Citrix Workspace on a personal computer, visit

Once you have Citrix Workspace installed, log in to to access virtual desktops and applications. 

For more information, visit our article on accessing desktops and applications in Citrix.

Academic Virtual Desktop 

All students and faculty have access to the Academic Virtual Desktop. Watch our video below for more information about accessing the Academic Virtual Desktop.


How Do I Get Help With It After I Have It?

If you have any questions, please contact the Technology Support Center at 856-256-4400. You can also submit your question in the Rowan Support Portal.

The Technology Support Center aims to address all support requests within one business day. If the Technology Support Center cannot resolve your issue, it will take up to one more business day to receive a response to your support request for this service.