Support & Training

The services we offer in this category include ones that offer remote assistance with technical issues, develop custom training resources and provide on-site assistance in classrooms and offices, among others.

AI Chatbot

Access a 24/7 digital assistant that leverages artificial intelligence on Rowan University websites.

Access in-depth technical training resources on specific technology topics.

Request technical support for hosting virtual and in-person events.

Request a technician to visit a classroom, lab or office to resolve technical issues.

Request a technician to visit a residence hall to resolve network connectivity issues.

Receive help on technical issues or answers to technology questions via phone or email.

Drop by a Technology Assistance Center for in-person help with technical issues.