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Frequently Asked Questions

This page is designed to answer your questions about the Project Management Office (PMO), and the services, processes and tools we use to manage projects for Rowan University. If you have any questions that aren't covered here, email us at pmo@rowan.edu or call 856-256-4400 and select option 4.

Projects Versus Operations

One of the most common questions we receive is whether a particular effort is a project or part of operations. Projects are temporary endeavors undertaken to create a unique product, service or result. Projects are temporary activities or tasks with a scheduled start and end date. 

Operations, on the other hand, focus on the production of repetitive products and/or services. Operations are ongoing, routine tasks that adhere to a team’s procedures. See below for more detail and examples.